The following are the crucial facts about your potential customers that does business with you.
Ask your selft, what facts do i always think of as a potential customer before doing business with any company?
“when is the last time you read reviews about a business before you did business with them?”
“Did you make a decision based on the reviews? “If it was bad, would you still go there?”
Lets say it was a bad review, if the business answered the review, would that matter to you? With 8 out of 10 potential customers now looking on line before buying locally can you afford not be know what is out there about you?
- 70% of Americans say they consult product reviews or customer ratings before making a purchase.
- Almost 50% of online adults read ratings and reviews at least once a month, and 19% post them.
- 34% of bloggers endorse brands and products on their blogs.
~~~Source: Hearst Media Service