Your reputation can change overnight.
Whether people are saying bad things or good things about them, You need to keep on top of it!
How can Reputation Management help your business?
- Sometimes a prompt response to a customer complaint can neutralize bad publicity.
- Sometimes online comments can provide concrete tips for improving customer service in the real world.
- Sometimes you can learn about new marketing possibilities that you would never have thought of on their own.
With Reputation Management, whenever your business is mentioned anywhere on the Internet, you find out about it right away!
~~~Source: Hearst Media Service